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Director Human Resources

  • Jacksonville, USA
  • Full time
  • Competitive
  • 20th July 2025
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Full Description

At Fanatics Commerce, we’re more than just a leader in licensed sports merchandise – we’re a team united by a relentless passion for our fans and a commitment to innovation. We live by our BOLD Leadership principles: We Build Championship Teams, we’re Obsessed with Fans, we embrace a Limitless Entrepreneurial Spirit, and we approach every challenge with a Determined and Relentless Mindset. If you’re ready to contribute to a dynamic, fast-paced environment that thrives on collaboration and growth, we want you to be part of our team.

We are seeking an experienced and strategic Director, Human Resources, to drive key initiatives that support organizational growth, employee engagement, and talent development. This role will report to the VP, Human Resources.

HOW  YOU WILL MAKE AND IMPACT:

  • Strategic Leadership:
    • Develop and execute HR strategies that align with the company’s goals and values.
    • Act as a trusted advisor to senior management on organizational structure, workforce planning, and change management.
  • Talent Management:
    • Lead the recruitment, onboarding, and retention strategies for top talent.
    • Oversee performance management, succession planning, and career development programs.
  • Employee Relations & Engagement:
    • Foster a positive employee experience by promoting open communication and a culture of feedback.
    • Manage complex employee relations issues and investigations with professionalism and discretion.
  • HR Operations & Compliance:
    • Ensure HR policies and procedures are up to date, legally compliant, and effectively communicated.
    • Oversee compensation and benefits administration, in collaboration with relevant stakeholders.
  • Team Leadership:
    • Lead, mentor, and develop a team of HR professionals to support their growth and effectiveness.
    • Build a culture of accountability, collaboration, and continuous improvement within the HR team.

WHAT YOU BRING TO THE TEAM:

  • Bachelor’s degree in Human Resources, Business Administration, or related field.
  • 8+ years of progressive HR experience, with at least 3 years in a leadership role.
  • Strong knowledge of HR laws, regulations, and best practices.
  • Proven experience in managing organizational transformation, employee relations, talent development, and change management.
  • Excellent interpersonal, communication, and leadership skills.
  • Ability to work strategically and operationally in a fast-paced environment.
  • Experience in a multi-site or global organization.
  • Proficiency in HRIS systems and data analytics.
  • HR certifications such as SPHR, SHRM-SCP, or equivalent preferred

WhERE YOU'LL WORK AND WHAT'S REQUIRED:

  • This role is based out of our Jacksonville, FL location 
  • Occassional travel for meetings and/or events may be required 

What’s in it for you:

  • Culture: Join a team where you're surrounded by top-tier talent, driven by a shared passion to relentlessly enhance the fan experience. With a focus on collaboration, support, and continuous development, you’ll be empowered to help shape our culture that celebrates both individual and team successes. 
  • Benefits: We provide a wide range of health, financial, legal, and development assistance, including wellness programs with fitness and weight management partners, paid maternity paternity leave, and infertility treatment. Additionally, we offer flexible time off to help you recharge, along with a competitive 401k plan to support your financial future. At Fanatics, we’re dedicated to supporting you in all aspects of work and life.

Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally. 

Fanatics Commerce is a leading designer, manufacturer, and seller of licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods. It operates a vertically-integrated platform of digital and physical capabilities for leading sports leagues, teams, colleges, and associations globally – as well as its flagship site, www.fanatics.com.

Fanatics Commerce has a broad range of online, sports venue, and vertical apparel partnerships worldwide, including comprehensive partnerships with leading leagues, teams, colleges, and sports organizations across the world—including the NFL, NBA, MLB, NHL, MLS, Formula 1, and Australian Football League (AFL); the Dallas Cowboys, Golden State Warriors, Paris Saint-Germain, Manchester United, Chelsea FC, and Tokyo Giants; the University of Notre Dame, University of Alabama, and University of Texas; the International Olympic Committee (IOC), England Rugby, and the Union of European Football Associations (UEFA).

At Fanatics Commerce, we infuse our BOLD Leadership Principles in everything we do:
· Build Championship Teams
· Obsessed with Fans
· Limitless Entrepreneurial Spirit
· Determined and Relentless Mindset

The organisation

Fanatics
  • Data & Technology
  • New York, USA
  • 2000+ employees
  • Website

Relentlessly Enhancing the Fan Experience

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