Director Fulfillment Center

DIRECTOR DISTRIBUTION CENTER
Location: Lo Boza, Pudahuel, Chile | Supply Chain Management

The Opportunity

We are looking for a senior, highly transversal leader to take on one of the most critical roles in our supply chain network: leading the Distribution Center through a major transformation journey.
This is not a “business-as-usual” role. This is a high-impact leadership position at the intersection of strategy, operations, and future marketplace transformation, where success depends on the ability to connect long-term vision with day-to-day execution realities.
You will shape the future of our Distribution Center — redefining how we operate, scale, and serve our customers in a context of rapid change, operational complexity, and the growing demands of e-commerce and omnichannel distribution.

Current Context & Challenge

• Our Distribution Center is at a turning point:
• Capacity is stretched due to business growth
• Expansion is underway, meaning operations must run in parallel with construction activities
• The operation is under constant pressure to deliver, while evolving
• Automation initiatives and system upgrades are part of the roadmap

This role requires a leader who can stabilize, optimize, and transform at the same time.

Your Mission

As Director, you will own the end-to-end performance of the Distribution Center, balancing:

• Strategic transformation (future-ready DC, automation, omnichannel capabilities)
• Operational excellence (service, cost, productivity, safety)
• Marketplace readiness (speed, flexibility, peak resilience, customer-centric fulfillment)
• People leadership at all levels (from frontline operators to leadership teams)

You will act as a bridge between strategy and execution, ensuring transformation happens without losing operational control.

What Success Looks like for this Role

This role demands a rare, truly transversal profile:

• A strategic thinker who can define direction and anticipate the impact of digital commerce evolution on operations
• A hands-on leader comfortable on the warehouse floor, connecting with blue-collar teams and operational realities
• A credible operational expert with deep understanding of logistics constraints, workforce dynamics, and execution challenges
• A change leader who can mobilize teams through transformation, uncertainty, and increasing complexity
• A leader who can bridge traditional supply chain models with fast-evolving omnichannel and e-commerce requirements

Success comes from the ability to navigate complexity, influence across functions, and lead with credibility from the boardroom to the shop floor.

Key Responsibilities

• Lead and transform end-to-end DC operations (inbound, outbound, returns, inventory, maintenance)
• Define and execute the strategic roadmap for capacity, automation, and omnichannel readiness
• Drive operational performance (service levels, cost control, productivity, inventory accuracy)
• Ensure the DC is equipped to support growing e-commerce and digital sales demands, including peak periods and service expectations
• Lead major initiatives including facility expansion and systems implementation
• Partner cross-functionally with SCM, Commercial, Finance, HR, and external stakeholders
• Build and sustain a high-performance, engaged workforce across all levels
• Ensure safe, compliant, and resilient operations in a dynamic environment

What You Bring

• Academic background in Supply Chain Management, Logistics, Engineering, Business Administration, or a related field; a master’s degree (e.g., MBA) is highly valued
• Proven experience leading large-scale distribution, logistics, or omnichannel operations
• Strong track record in transforming operations under pressure or complexity
• Strong data-driven mindset, with the ability to leverage analytics, KPIs, and insights to drive decision-making, performance improvements, and operational excellence
• Experience managing or adapting operations to B2B, B2C, e-commerce, omnichannel environments
• Ability to operate both strategically and operationally, with credibility on the ground
• Experience with automation, expansion, or major transformation programs
• Strong leadership capability, especially with frontline and operational teams
• High resilience and ability to lead through ambiguity and constant evolution
• Fluency in English and Spanish, with the ability to operate effectively in a global and cross-functional environment

En adidas, valoramos la diversidad, apoyamos la inclusión de todas las personas y fomentamos la expresión individual. En el marco de la Ley de Inclusión n°21.015, incentivamos la inclusión de personas con discapacidad al mundo laboral.