Director, Facility Management & Operations

The Role

Fanatics’ Global Real Estate team is seeking a Director of Facility Management to join our dynamic and growing team. The role will report into the Vice President of Corporate Real Estate, which sits within the CFO office. The role will be directly responsible for the oversight of Fanatics’ global office portfolio (1M Sqft) while providing a supporting role in the management of the firm’s Retail, Storage, and Industrial properties. Fanatics is seeking someone with an understanding of complex real estate portfolios in a fast-paced environment. Partnering with Fanatics’ Integrated Facility Supplier, JLL, the aim is to work with the business leads to establish and then deliver on the aforementioned goals; this role will oversee a portfolio of 35+ properties across 20+ countries.  

What You'll Do:

• Develop and optimize Fanatics workplaces to meet our business needs in terms (e.g., capacity management & site services).
• Be responsible for the subsidiary real estate portfolios (FIL, FBG, Collectibles), including but not limited to, office management, vendor oversight, and general services to ensure the employee experience is world-class.
• Direct, communicate, and oversee maintenance programs relating to the condition and appearance of the interior & exterior of all facilities.
• Communicate with staff to obtain input and recommendations to ensure the continuous improvement of operational and safety standards.
• Supervise staff to ensure effective implementation of services in accordance with contractual, performance and quality expectation.
• Oversight of Integrated Facility Management Partner (JLL) and staff; liaising with both seconded staff as well as leadership to achieve all goals.
• Develop and manage a budget for Workplace Services Functions; Periodically reviews actuals and budgets to ensure the spending is within budget.
• Collaborate with functional areas throughout the company including finance, legal, supply chain and operations.
• Take lead from leadership in forecasting capital projects, acquisitions, divestitures, and reduction in force scenarios.
• Ensure all sites have appropriate full- time or contractual staff to manage engineering responsibilities, janitorial services, and landscaping as appropriate; including, all contracts are in place for all such services as well as exigent circumstances in the contracts.
• Maintain accountability and performance of teams results through regular reporting of KPIs and metrics.
• Strategically position the regional portfolios for long term sustainability.
• Keep stakeholders in-the-know by preparing materials for quarterly Board of Directors meetings, monthly Real Estate Committee meeting, and ad-hoc analyses for investors and Board members.
• Role in office minimum 3-days per week or as business needs arise.
• Bachelor’s degree or the equivalent combination of Education, training, and work experience. Master’s degree preferred.

What We're Looking For:

• Extensive experience in a global real estate and facilities related role
• Strong leadership experience across multiple asset classes or global sites, managing remote teams and projects, change management, crisis management, and sensitive communications, including superior organizational and interpersonal skills.
• Experience in managing global service providers and vendors.
• Experience in the hospitality industry a plus 
• Experience with office build-out and construction projects
• Experience in preparation & management of numerous capital & operating budgets.
• Excellent attention to detail and ability to strategize on both a micro and macro level; strong prioritization skills with the ability to thrive in a fast-paced, dynamic environment.
• Strong written, oral and presentation skills, and excellent mathematical, reasoning, and problem-solving abilities
• Strong sense of teamwork with the ability to foster relationships and achieve shared goals across internal and external stakeholders; Executive presence and strong communication skills with all levels of an organization including Executive Leadership, Vendors and Cross-Functional Teams
• Strong customer service mindset with ability to swiftly solve problems and provide timely updates 
• 10+ years’ experience in a strategic, facility management or related operational roles
• Ability to manage a large pipeline and portfolio of locations globally
• Entrepreneurial spirit, a love of sports and its ability to impact our communities in a positive and fun way.
• Ability to travel 25-50% of the time.

In New York, the salary range for this position is $188,750 to $254,250, which represents base pay only and does not include short-term or long-term incentive compensation. When determining base pay, as part of a final compensation package, we consider several factors such as location, experience, qualifications, and training. 

Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally.