Director, Experiential Ops & Production

THE·TEAM operates at the epicenter of sports, music and entertainment, serving talent, brands and properties on a global scale. Our brands and properties division works with iconic brands and rights holders, supporting business growth through all marketing disciplines. We're a trusted partner to every major league, team and venue, building meaningful connections between brands, properties and fans.

Job Overview

• Office Policy: Hybrid environment – 3 days in office
• Role Type: Full-time employment

The Director, Production is an integral position on the Experiential Team responsible for overseeing the successful delivery of various aspects of agency projects, from brief to execution. This role will ensure that all project relevant resources including operations and logistics are allocated and delivered on-time, on-budget and of a quality expected by THE•TEAM and its clients.

Additionally, the Director, Production will contribute to the department operations, processes, budgeting (for live projects and pitches), agency quality control, third-party supplier management as well as continually mentoring and developing the Production team members.

Please note, due to nature of event delivery, there may be occasional need to work nights and weekends to accommodate the delivery of projects. This role also requires 30%-50% domestic travel annually.

What You’ll Do

• Responsible for overseeing and managing various elements of large-scale projects from planning through execution
• Work in a collaborative manner with all account teams to ensure flawless project delivery against the client’s objectives and agreed budget
• Manage vendor relationships with audio, lighting, staging, fabrication, graphics, digital technology, venues, labor, and other project executional vendor partnerships as necessary to ensure that all agency suppliers meet THE•TEAM standards of sustainability, ethical purchasing, diversity, quality control and pricing structure
• Regular communication with agency team and client team regarding roles and responsibilities, budget, schedules, and project status
• Develop, manage and reconcile project budgets of $2M+, responsible for ensuring that projects are correctly budgeted for and meet expected financial targets
• Develop production schedules, run of shows, and enforce deliverable dates key to program success
• Responsible for building and maintaining effective client relationships, ensuring that all client needs are addressed in a timely fashion throughout the duration of projects
• Manage and develop the relationships with THE•TEAM trusted suppliers and third parties, throughout the duration of the project
• Manage a team across multiple client accounts, providing guidance and leadership, communicating a vision, and challenging the team to achieve goals
• Creates a positive, collaborative, teamwork environment based on the company culture and values
• Promotes our team environment and provides work direction and guidance including coaching, professional development and training; guides team on deliverables, and establishes best practices with project management
• Cultivates account-specific collaboration and has awareness of nuances within individual account teams and continually guides and evolves team process, serving as a trusted resource on integrated teams
• Contributes to business development efforts for new revenue opportunities with existing clients and potential clients

What We’re Looking For

• Minimum of a Bachelor’s Degree
• 8+ years relevant / increasing operations experience (preferably in the experiential agency, sports or entertainment field)
• Ability to remain calm under pressure, work on multiple projects simultaneously and achieve deadlines
• Demonstrate an in-depth understanding of the experiential landscape and proven ability to deliver projects from the ground up
• Confidence to present and communicate with senior clients as well as the ability to independently craft complex, nuanced written communications for internal and external outreach
• Capable of navigating tough issues and influencing those involved toward a desired outcome
• Ability to foresee issues developing before they arise and develop a solution as needed
• Must be comfortable working as an integral part of a team environment
• Continuously demonstrates solution-oriented mentality
• Lead and inspire other team members, generate positive morale
• Ability to multi-task and prioritize workload while coordinating with others to proactively meet deadlines
• Strong attention to detail and highly organized
• Thrive in a fast-paced environment and possess a ‘can-do’ attitude at all times

Base salary range: $90K - $140K, plus bonus potential if applicable for role.

Actual base salary is dependent on several factors including but not limited to: market dynamics, location and region, experience, specialized skills/training (education), level of responsibility, budgetary considerations, tenure at the company (for current employees), etc. The salary range listed is just one component of the total compensation package for employees. Compensation decisions are dependent on circumstances of each role.

What We Offer

• Professional Development: Take advantage of our learning and development programs, mentorship opportunities, and career advancement support.   
• Generous Time Off: Enjoy generous paid time off and holiday allowances to recharge and spend time with loved ones. 
• Parental Leave: We provide paid parental leave to support your family during important life events.  
• Retirement Plan: 401k plan including contribution matching.  
• Healthcare: Medical, dental, vision, FSA/HSA, life and disability coverage options.  
• Ancillary: Critical illness, identity protection, pet insurance, 529 plans and more 
• Commuter Benefits: Access support for travel and commuting needs, where available 

THE·TEAM does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.