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Digital Key Account Manager

  • Milan, Italy
  • Full time
  • Competitive
  • 2nd August 2025
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Full Description

Purpose of the role:

  • Support the Wholesale account team in driving the digital development of the defined key account, seeking to optimize our brand representation, consumer experience and ultimately growing net sales & market share online
  • Drive specific sell-ins and range extensions for online
  • Ensure best in class merchandising actions focused on products visualization, rankings visibility
  • Ensure perfect digital campaigns execution (launches and commercials) in cooperation with Marketing and DPC teams
  • Monitoring online experience and adidas performances

What you'll do: 

  • Analyze and monitor consumer demand, category trends and the defined key account digital assortment and identify opportunities to help accelerate our brands’ net sales & market share
  • Continuously monitor the on-site assortment for availability, visibility and findability
  • Ensure that the content is locally relevant to the target consumer and respective geographies
  • Execute Digital Shelf optimization initiatives in close collaboration with the account’s digital team & the DPC community
  • In partnership with analytics, measure key performance metrics and quantify commercial impact based on enhancements and facilitate the forecasting of online sales & growth ambitions across the account
  • Regularly give feedback of the respective account into the Cluster DPC team to help drive best-practice & consistency in our approach across Europe
  • Showcase expertise in key internal & external environments (e.g. Sell-ins, key account meetings, Sales & Marketing meetings etc.)

 Skills you'll need:

  • Ideally experience with online product ranging and assortment
  • Understanding of key digital KPIs (e.g. Impressions, CTR, PDP views, ATC, CVR, ROAS), their inter-connected nature and what levers to drive to improve performance
  • Experience working with digital metrics & a history of leveraging these to increase sales performance
  • Experience working in cross-functional environments with a diverse stakeholder set
  • Passionate about deriving business insight from data, improving processes and solving problems
  • Results oriented mentality
  • Flexibility to handle multiple tasks and to work under pressure
  • Comfortable with working in an international environment
  • Strong Powerpoint and xls skills required coupled with excellent communication and presentation skills
  • Fluent English, both verbally and written

Main requirements: 

  • Minimum 3 years of professional experience in an eCommerce or digitally related field
  • Experience working with external stakeholders, ideally within the sportswear industry
  • Strong knowledge of local E-Commerce landscape in the sportswear industry
  • Experience working with leading digital data platforms such as Google Data Studio, BI, Adobe is preferred

The organisation

Adidas
  • Sporting Goods & Apparel
  • Herzogenaurach, Germany
  • 2000+ employees
  • Website

Through sport, we have the power to change lives.

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