Customer Relationship Marketing CRM Strategy Co-op

Fanatics is currently looking for a CRM Intern who will support all aspects of email marketing including, but not limited to: campaign planning, creative design, copywriting, reporting & analysis, proofing, and project management. The ideal CRM Intern will be equally effective working as part of a team and in self-guided activities. This person should be able to handle steady ongoing work streams as well as being able to balance working on short term imperatives that come up. This person should be comfortable learning the ins and outs of the businesses they are responsible for and increase their responsibilities over time to better support those businesses. The primary responsibilities of a CRM Intern are as follows: 

• Support the day-to-day and hands-on execution of email marketing programs across multiple brands including strategic campaign planning, copywriting, creative coordination, testing and deployment.  
• Works closely with Business Management teams for campaign planning, project manage email creative briefs and gathering of content and assets for marketing campaigns. 
• Works closely with CRM Operations team for campaign deployment and execution of daily marketing campaigns and hot markets. Perform quality assurance checks of all marketing emails to ensure compliance with email campaign and project briefs, internal creative and branding guidelines, proper tracking and email best practices. 
• Produces various weekly & monthly reports, analyzing email performance and effectiveness. Draws conclusions and develops recommendations for improvement. 

MINIMUM REQUIREMENTS 

• Strong analytical and problem solving skills 
• Proficiency in Microsoft based programs (Excel and PowerPoint) 
• Strong organization skills, able to manage multiple work streams simultaneously 
• Strong interpersonal skills; excellent written, verbal and listening communication abilities
• Strong team collaboration skills 
• Must be motivated, detailed oriented with a willingness to learn 
• Ability to work in a dynamic and fast paced environment 

DESIRABLE REQUIREMENTS 

• Retail or eCommerce Experience 
• Intense passion for the Professional Sports Leagues and Sports Licensed industry 
• Knowledge of HTML 
• Knowledge of web analytics techniques and tools

Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally. 

Fanatics Commerce is a leading designer, manufacturer, and seller of licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods. It operates a vertically-integrated platform of digital and physical capabilities for leading sports leagues, teams, colleges, and associations globally – as well as its flagship site, www.fanatics.com.

Fanatics Commerce has a broad range of online, sports venue, and vertical apparel partnerships worldwide, including comprehensive partnerships with leading leagues, teams, colleges, and sports organizations across the world—including the NFL, NBA, MLB, NHL, MLS, Formula 1, and Australian Football League (AFL); the Dallas Cowboys, Golden State Warriors, Paris Saint-Germain, Manchester United, Chelsea FC, and Tokyo Giants; the University of Notre Dame, University of Alabama, and University of Texas; the International Olympic Committee (IOC), England Rugby, and the Union of European Football Associations (UEFA).

At Fanatics Commerce, we infuse our BOLD Leadership Principles in everything we do:
· Build Championship Teams
· Obsessed with Fans
· Limitless Entrepreneurial Spirit
· Determined and Relentless Mindset