Country Operations Specialist

Overview 

Stats Perform is the market leader in sports tech.  We provide the most trusted sports data to some of the world's biggest organizations, across sports, media, and broadcasting.   

Through the latest AI technologies and machine learning, we combine decades' worth of data with the latest in-game happenings. We then offer coaches, teams, professional bodies, and media channels around the world, access to the very best data, content, and insights.  In turn, improving how sports fans interact with their favorite sports teams and competitions. 

How do we add value? 

• Media outlets add a little magic to their coverage with our stats and graphics packages. 
• Sportsbooks can offer better predictions and more accurate odds. 
• The world's top coaches are known to use our data to make critical team decisions. 
• Sports commentators can engage with fans on a deeper level, using our stories and insights. 

Anywhere you find sport, Stats Perform is there.  However, data and tech are only half of the package. We need great people to fuel the engine. 

We succeeded thanks to a team of amazing people. They spend their days collecting, analyzing, and interpreting data from a wide range of live sporting events. If you combine this real-time data with our 40-year-old archives, elite journalists, camera operators, copywriters, the latest in AI wizardry, and a host of 'behind the scenes' support staff, you've got all the ingredients to make it a magical experience! 

Responsibilities: 

• Responsibility for teams of local Data Collectors (RunningBall Data Scouts) who gather our data directly from the venue, or at home in your cluster(s)
• Deliver and implement consistent training procedures that maintain a high-quality network 
• Operational responsibility for agreed coverage in your countries and events in the region to ensure delivery of coverage and quality to volume and standard
• Support countries in your wider region and other areas of the wider network where requested/required
• Ensure our operational coverage targets are met and delivered to budget 
• Participate software testing where required
• Focus on cost efficiency within your network delivering coverage in the most optimal way
• Ensure your regional local team works within local legislation frameworks with regard to freelancers and employees    
• Maintain a focus on the well-being of yourself and your freelance data collection team under company guidelines

Essentially, this role is responsible for supporting a team of freelance data collectors in Fast Data Operations, APAC. You would be required to work closely with other members of the APAC region. The main task for this role is to deliver and implement our defined training procedures that maintain a high-quality collection network. Additionally, you will ensure we have local strategies in place to manage risk, integrity, data collector well-being and a joined-up approach to official stadium access. 

Next to that, you will manage communication to the team of Data Collectors ensuring they are fully aware of changes in procedures, processes, coverage and the overall purpose of Data Operations. This is an exciting role for someone who has excellent communication skills and has the ability to engage and enable people to perform at their best, to set priorities, goals and timetables to achieve maximum productivity and to adapt to changing business needs, cultures, conditions and work responsibilities.

Required Qualifications: 

• Good English and communication skills
• Experience in training and recruiting people
• Experience in the field of in-ground data collection 
• People management experience
• Expert knowledge of Soccer
• Strong leadership and problem-solving skills 
• Ability to engage remote teams 
• Results driven 

Desired Qualifications: 

• Knowledge of Basketball
• Proven ability to grasp diverse and often complex legal and regulatory scenarios across different geographies and sports 

Why work at Stats Perform?  

We love sports, but we love diverse thinking more!  
We know that diversity brings creativity, so we invite people from all backgrounds to join us.  At Stats Perform you can make a difference, by using your skills and experience every day, you'll feel valued and respected for your contribution.   

We take care of our colleagues  
We like happy and healthy colleagues. You will benefit from things like Mental Health Days Off, ‘No Meeting Fridays,’ and flexible working schedules.  

We pull together to build a better workplace and world for all.  
We encourage employees to take part in charitable activities, utilize their 2 days of Volunteering Time Off, support our environmental efforts, and be actively involved in Employee Resource Groups.   

Diversity, Equity, and Inclusion at Stats Perform  
By joining Stats Perform, you'll be part of a team that celebrates diversity. A team that is dedicated to creating an inclusive atmosphere where everyone feels valued and welcome. All employees are collectively responsible for developing and maintaining an inclusive environment. That is why our Diversity, Equity, and Inclusion goals underpin our core values.   

With increased diversity comes increased innovation and creativity. Ensuring we're best placed to serve our clients and communities. Stats Perform is committed to seeking diversity, equity, and inclusion in all we do.