Coordinator, People Operations

KEY ROLES & RESPONSIBILITIES

Onboarding

• Own the onboarding process for new employees, from accepting their offer to their first day including being their main point of contact before joining, handling new hire emails, liaising with IT for hardware and system access, performing right to work checks, conducting induction and obtaining feedback
• Ensure efficient access to information to regarding working at The.Team including where to find information on the people team, IT, immigration, time off, benefits, payroll, offices, etc.
• Deliver clear information to managers regarding onboarding their new employees
• Manage contracting such as new employee contracts and contract amendments and changes
• Support the business with onboarding contingent workers, including contracting and email setup
• Ensure employee files are complete and accurate data is in Workday

Employee Support

• Provide responsive and professional first line support for the business, answering employee queries and escalating/directing to other team members as needed
• Handle all contract amendments, reference requests, immigration letters, etc
• Optimise the way employee information is accessed by employees to promote self-service

Mobility and Right to Work

• Monitor visa expiry dates and liaise with the people partnering team regarding renewals
• Assist with mobility cases with our immigration firm as needed, keeping on top of deadlines and proactively engaging with parties for timely outcomes for both new visas and renewals
• Ensure right to work verifications are correctly completed, filed and reverified when needed

Data

• Process employee changes in Workday, ensure data accuracy in the system and support employee data auditing 
• Ensure HR documentation is kept confidential and accurately up-to-date
• Ensure all HR filing is completed in a timely and organised manner and documents are in the correct locations
• Assist with reporting as necessary

Other Items

• Assist the larger People Operations Team with benefits and payroll administration
• Manage the People Team Calendar in Outlook
• Support the automation and documentation of People Operations processes to improve efficiency

General

• Cross train to be able to handle UK onboarding, support, mobility and data as needed
• Support with ad hoc projects and administrative tasks
• Actively contribute to a culture of continual improvement, making recommendations and using initiative to ensure best in class People Operations delivery

The above forms the main areas of responsibility for this role, but it is not exhaustive and it should be noted that duties may change over time, so the need for flexibility is key and the job-holder will be expected to co-operate with reasonable changes as required.

THE·TEAM does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.