Commercial Village Operations & Production Manager - FIFA World Cup 26™
- Dallas, USA
- Full time
- Competitive
- 30th November 2025
Full Description
Who We Are:On Location is a global leader in premium experiential hospitality, offering ticketing, curated guest experiences, live event production and travel management across sports, entertainment, fashion and culture. On Location provides unrivaled access for corporate clients and fans looking for official, immersive experiences at marquee events, including the Olympic and Paralympic Games, FIFA World Cup 2026, Super Bowl, NCAA Final Four, and more. An official partner and/or service provider to over 150 iconic rights holders, such as the IOC (the Milano Cortina 2026 and Los Angeles 2028 Olympic Games), FIFA, NFL, NCAA, UFC, WWE, and PGA of America, the company also owns and operates a number of its own unique experiences. On Location is a subsidiary of TKO Group Holdings, Inc. (NYSE: TKO), a premium sports and entertainment company.
Title:Commercial Village Operations and Production Manager
Role Summary:
Reporting directly to the VenueInfrastructureManager and Venue Manager, the Commercial Village Operations/Production Manager will be a key member of the FIFA World Cup 2026™ Venue Management team with On Locationand work in close collaboration with theInfrastructure and Venue Management Teams, focusing primarily on theCommercialVillage at the stadium
This roleis responsible forthe planning,integration, execution, and seamless delivery of alltemporaryoutdoor Village hospitality spaces and activations. This role requires strong operational oversight, production managementexpertise, and close collaboration with internalfunctional areasand production partners to ensure all commercialproductsare delivered to standards.
Key Responsibilities:
Act as the primary point of contact for all Commercial Villageworkproductsat the assigned venue, ensuring smooth planning, installation, operation, and dismantling phasesin alignment with all On Location FA’s, especially Infrastructure.
Oversee day-to-day operations[Bump In, Reset, Bump Out]within the CommercialVillages, ensuring timelines, safety standards, and quality requirements are met.
Ensuretimelyproductionand updatesof diagrams andcomply withfire marshal codes/permitting requirementsin alignment with the On Location Architecture Team.
Coordinate withInfrastructure Supervisor,Venue Manager, Assistant/Deputy Venue Manager, FIFA Venue Manager, and all functionalarea leadstoalignoperations across the venue.
Maintain andmonitora high levelanddetailed, minute by minute productionschedules for activations, installations, and operations in line with FIFA delivery timelines.Serve as the on-site decision maker for Commercial Village operations, escalating issues per the established plan while assessing how unforeseen challenges affect contractor progress and providing real-time solutions to keep the project on schedule and within budget.Support stakeholder communications, ensuring clear,timelyupdates and issue resolution across internal teams and external partners.
IdentifyADA and fire-safety compliance issues early and coordinate withteam members and onsite contractors to implement solutions, while overseeing health & safety,permittingsubmissions, and all compliance processes for Commercial Village installations.
Identifyany changes in graphics, structures, or other event assets during installation that differ from approved drawings or client-approved documents.
Ensurethat all Commercial Village areas are properlybroken-downpost event, while supervisingstrikeand site restoration processes are completed on time and to standard as part ofvenuehandover.
Empowered to make day-to-day operational and production decisionsregardingCommercial Village activations.
Escalate issues toVenueInfrastructureManagerand/or FIFA counterparts as per the agreed escalation plan.
Anticipate and address ADA compliance, fire egress requirements, and potential issues affecting Emergency Action Management plans(EAP)to ensure all public-facing areas meet safety and accessibility standards.
Experience/Qualifications Needed:
Significant experiencein operations and/or production management for large-scaleoutdoor temporaryeventbuildsaround sportingevents, festivals, or touring shows.
Strongtrack recordof managing multiple vendors, activations, and hospitality spaces in complex environments.
Experience coordinating cross-functional teams under tight deadlines.
Knowledge of Union Labor and Policies
Occasionally lift and/or move up to 20 lbs. with or without reasonable accommodation (modifybased on country form of measurement)
The ability to remain in a standing position for extended periods, except where sitting ispermittedby law or reasonableaccommodationisrequired.
Ability to work outdoors for extended periods in a variety of weather conditions.
Must be fluent in English, bothwritten and verbalproficiency
Legally able to work with noassistancein sponsorshipin the assigned country.
Ability to passAccreditationprocess.
*This role will be paidasa weekly rate, based on40 hoursper week.
The organisation
- Major Events & LOC's
- New York, USA
- 250-2000 employees
- Website
With access to the biggest events around the globe, On Location has redefined the way fans can experience their passion.
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