Catering Supervisor Lounges KC

Who We Are:

TKO Group Holdings, Inc. (NYSE: TKO) is a premium sports and entertainment company. TKO owns iconic properties including UFC, the world’s premier mixed martial arts organization; WWE, the global leader in sports entertainment; and PBR, the world’s premier bull riding organization. Together, these properties reach 1 billion households across 210 countries and territories and organize more than 500 live events year-round, attracting more than three million fans. TKO also services and partners with major sports rights holders through IMG, an industry-leading global sports marketing agency; and On Location, a global leader in premium experiential hospitality.

Role Summary:

We are searching for a talented,motivatedand highly detailed Catering Supervisor, Lounges to join our team to help in the planning & execution of amazing experiences for the FIFA World Cup 26™ Premium Hospitality Programs.  

As a CateringSupervisor, Lounges,youoversee day-to-day operations acrossallloungesin venue, forbothcommercial and invited guests. Youensure consistent service standards, andsupportseffective communication between clients, catering staff, and venue leadership. The roleis responsible formanagingloungereadiness,monitoringproduct usage, andmaintainingaccuratedaily KPI tracking in alignment with tournament and venue standards.You will support the Venue Operations & Catering teams in the day-to-day operation by performing certain tasks, whereby your role will include key responsibilities such as:

Key Responsibilities:

• Oversee the daily operations of premiumlounges,ensuringall catering services are executed to the highest standard.

• Complete andmaintaindaily KPI tracking worksheets, capturing product movement, service metrics, and operational notes for reporting.

• Serve as the primary on-the-floor contact forloungeclients, responding quickly to service needs, resolving issues, and escalating concerns when necessary.

• Mitigate operational challenges by coordinating with catering teams, runners, and back-of-house support to ensure smooth service throughout each match day.

• Communicate key updates, challenges, and insights to the Venue Catering Manager, providing clear andtimelyreporting.

• Ensureloungesetups meet premium standards, including product presentation, cleanliness, and readiness prior to each event.

• Uphold all venue, tournament, and safety policies throughout operations.

Experience/Qualifications Needed:

• 3–5 years of experience in the catering or hospitality industry, with a focus on multi-unit operations, and staff leadership. 

• Bachelor’s degree in Restaurant Management, Hospitality Management, Food Service, or a related field; or an equivalent combination of education, training, and hands-on experience. 

• Proficient in Microsoft Office Suite, Adobe Acrobat, Zoom,DocuSign, and Smartsheet, with the ability to manage administrative and operational workflows efficiently. 

• Exceptional organizational and process management skills, with a proven ability to follow structured procedures andmaintainoperational consistency. 

• Maintains composure under pressure, consistently delivering high performance and sound decision-making in fast-paced, deadline-driven environments. 

• Strong interpersonal, communication, and negotiation skills, with experience resolving conflicts and collaborating across diverse teams. 

• Highly reliablewith excellent time management,a strongwork ethic, and a proactive, motivated approach to responsibilities. 

• Flexibility and positive attitude to work long days, evenings,weekendsand holidays when necessary 

• Occasionally lift and/or move up to 20 lbs. with or without reasonable accommodation (modifybased on country form of measurement)

• The ability to remain in a standing position for extended periods, except where sitting ispermittedby law or reasonable accommodation isrequired. 

• Conversational English as a minimum 

• Legally able to work with no sponsorshipassistancein the United States

• Ability to passAccreditationprocess.

TKO EEO Statement: