Broadcast Support Engineer, GDC

WORK OPTION: In Office

The National Basketball Association (NBA) is a global sports and media organization with the mission to inspire and connect people everywhere through the power of basketball.  Built around five professional sports leagues:  the NBA, WNBA, NBA G League, NBA 2K League and Basketball Africa League, the NBA has established a major international presence with games and programming available in 214 countries and territories in 60 languages, and merchandise for sale in more than 200 countries and territories on all seven continents.  NBA rosters at the start of the 2023-24 season featured a record 125 international players from 40 countries and territories.  NBA Digital's assets include NBA TV, NBA.com, the NBA App and NBA League Pass.  The NBA has created one of the largest social media communities in the world, with more than 2.3 billion likes and followers globally across all leagues, team and player platforms.  NBA Cares, the NBA's global social responsibility platform, partners with renowned community-based organizations around the world to address important social issues in the areas of education, inclusion, youth and family development, and health and wellness.

Group Summary:
At the NBA, we're passionate about growing and celebrating the game of basketball. Through the intensity of the game and the amazing athletic skill of our players, we deliver excitement to hundreds of millions of fans around the world.

As a global sports and media business, the NBA is so much more. While Basketball Operations runs the league's on-court activities, other departments manage relationships with television and digital media partners, develop marketing partnerships with some of the world's most recognizable companies, lead all aspects of the licensing of NBA merchandise, and handle a wide range of responsibilities that drive the NBA's success.

Off the court, we're also deeply committed to social responsibility. NBA Cares leads the league's involvement in addressing significant social issues by working with internationally recognized youth-serving organizations that support education, youth and family development, and health-related causes.

Positon Summary:
The GDC Broadcast Support Engineer will be responsible for assisting in managing and carrying out the essential functions of the Game Distribution Center located in Secaucus, NJ and remote productions (including cloud production) as it relates to production, transport and added-services workflows.

The role requires management of multiple systems and workflows to support the growing needs of Direct-to-Consumer contents.

This position requires a person who has a well-rounded knowledge of broadcast systems and broadcast equipment, particularly IP equipment based on uncompressed/compressed video formats, and multicast networking including production switchers, routers, video processing hardware, record and playback, tallies, GPIO control, timing and phasing, serial protocols and communication.

This individual will be part of the Systems Engineering & Support group and will work to support live event services, respond to problem tickets and escalations, complete and document thorough troubleshooting steps, escalate issues or situations as requested and/or required and will communicate with transparency and a clear passion for the Customer experience.

Major Responsibilities:

• The position requires a proven technical broadcast background to maintain on-air operations of server-based digital video and audio control systems, automation systems and their associated software and hardware infrastructure.
• Supporting, managing, maintaining and troubleshooting of broadcast systems and IP based and network connected equipment such as 3G/HD production hybrid routers, multi viewers, production switchers, IP codecs, and broadcast department network Layer 2/3 switches.
• Interact / Support: Remote Arena Engineers, Production, IT, Operations & Customers/Vendors.
• Support live environment for Game Distribution Center including on-prem and cloud services.
• Provides troubleshooting support when sophisticated issues arise to support operational standards and uptime.
• Ability to work all shifts associated with 24x7x365 production environments.

Required Education/Professional Experience:

• 2 - 5 years of broadcast IT or technical engineering experience
• College degree in Communications/Engineering or related field
• In lieu of college degree, significant field experience will be considered

Required Skills/Knowledge Attributes:

• Must have a knowledge of broadcast media standards, workflow, and technologies responsible for routing, switching, encoding, audio processing and distribution!
• Knowledge and experience of Core Routing and Switching design, configuration, and troubleshooting.
• Knowledge of IP Networking Protocols (IGMPv2/v3).
• Must be versed in SMPTE standards for video production environments; examples include ST-292M, ST-424M, ST-2110, ST-2059, IEE1588, ST-2022-7, SCTE-104, etc.
• Demonstrate ability to work independently and creatively!

Salary Range: [[$90,000 - $115,000]]

Job Posting Title: [[Manager]]

The NBA does not accept unsolicited resumes from search firms or any other third parties. Any unsolicited resume sent to the NBA will be considered NBA property, and the NBA will not pay a fee should it hire the subject of any unsolicited resume.

The NBA considers applicants for all positions on the basis of merit, qualifications, and business needs, and without regard to race, color, national origin, religion, sex, age, disability, sexual orientation, gender identity, alienage or citizenship status, ancestry, marital status, genetic predisposition or carrier status, veteran status, familial status, status as a victim of domestic violence, or any other status or characteristic protected by applicable federal, state, or local law.

About the NBA
The National Basketball Association (NBA) is a global sports and media organization with the mission to inspire and connect people everywhere through the power of basketball.  Built around five professional sports leagues:  the NBA, WNBA, NBA G League, NBA 2K League and Basketball Africa League, the NBA has established a major international presence with games and programming available in 215 countries and territories in more than 50 languages, and merchandise for sale in more than 200 countries and territories on all seven continents.  NBA rosters at the start of the 2021-22 season featured a record 121 international players from 40 countries.  NBA Digital's assets include NBA TV, NBA.com, the NBA App and NBA League Pass.  The NBA has created one of the largest social media communities in the world, with 2.1 billion likes and followers globally across all league, team, and player platforms.  Through NBA Cares, the league addresses important social issues by working with internationally recognized youth-serving organizations that support education, youth and family development, and health-related causes.