Assistant Store Manager Operations

PURPOSE & IMPACT ON ORGANIZATION:

You contribute to the store profitability by:

•  Meeting or exceeding store sales and profit targets

•  Managing all resources within the store to provide a leading consumer experience

•  Driving the proper execution of established policies, procedures, initiatives, and directives

KEY RESPONSIBILITIES:

Support the Store Manager with the commercial success of the Store in the by:

• Analyzing relevant sales data and make commercials decisions to increase net sales and KPIs (key performance indicators)

• Addressing identified improvement areas in the store, involving the District Manager or other Retail Back Office partners as needed

• Leading the service standards

CONNECT-ENGAGE-INSPIRE

by example, maximizing the amount of time spent selling and leading team members on the sales floor

•  Scheduling team to properly serve consumers, drive sales and execute tasks

•  Ensuring the legal and financial integrity of the store

•  Be a Brand advocate, consistently exhibiting the 3 Cs (Confidence, Collaboration and Creativity)

•  Ensure in-store Brand execution according to established standards and directives

•  Ensure all team members are trained on Foundational and Seasonal Brand and product knowledge

•  Lead the team and improve how to connect consumers to relevant digital and omnichannel tools to provide a seamless shopping experience

•  Lead and coach the store team on all omnichannel related sales tools •  Lead and coach our store team on the digital consumer journey in the store

•  Manage all store operations in a systematic and efficient manner, as per established policies and procedures

•  Ensure all established Visual Merchandising and In-Store Communication standards are consistently executed and maintained in the store

•  Ensure merchandise deliveries are processed on the same day they arrive, and the store's entire product offer is made immediately available and easily accessible to customers on a consistent basis •  Ensure cash register transactions are processed quickly and accurately

•  Lead and implement all applicable loss prevention policies and procedures

•  Maintain a safe and productive shopping and working environment

•  Comply with all operational policies and procedures and ensure the store team members also comply

•  Coordinate team members to execute and maintain an appealing, easy to shop environment for customers by executing visual merchandising and housekeeping standards. •  Takes ownership of Store KPIs and ensures team are aware of KPIs and how they contribute

•  Actively maximizing sales and minimizing loss

•  Keeps an up-to-date awareness of our competitors

•  Implements improvements to operations and processes contributing to the performance of the store

•  Ensure all Omni channel services are managed with operational excellence

•  Collaborate productively and respectfully with team members

•  Communicates a desire for ongoing learning and welcomes all available opportunities to increase own and store performance

•  Seek coaching and learning opportunities to continually improve your performance

•  Complete all applicable training programs and effectively apply the learning on the job

•  Always work with a team-first mindset, fully respecting all colleagues and actively contribute to making your workplace an inclusive and welcoming environment for all

•  Manage the recruitment and training of store team members

•  Ensure all HR policies and procedures are adhered to

•  Create a high-performance culture by setting clear expectations, analyzing performance, and giving appropriate and prompt feedback, including actively managing poor performance

•  Work with the Store Manager to identify and develop select strong performers with potential for growth along the Retail Field Career Ladder

•  Complete all applicable training programs and effectively apply the learning on the job

•  Seek coaching and learning opportunities to continually improve own performance

MINIMUM QUALIFICATIONS:

•  Minimum 18 month's work experience in a sports and/or fashion customer- and commercial-focused retail environment

•  A minimum of 12 months of Supervisory/Team Leader experience

•  Intermediate numeracy and literacy and advanced verbal communication skills

•  fluent in English language and Polish