Assistant Manager, Transportation

Purpose & Overall Relevance for the Organization:

•    Oversee daily transportation operations and site management to ensure smooth functioning of the Distribution Center (DC).
•    Provide analytical support for TMS /customer databases, storage shipments, and transportation-related KPIs; assist in troubleshooting issues within TMS and MA systems.
•    Contribute to Supply Chain Management (SCM) projects and related functions to enhance service levels, customer satisfaction, logistics capacity, and transportation processes.

Key Responsibilities: 

•    Manage on-site transportation operations for transportation flows, including monitoring 3PL performance, vehicle activities, and goods handover processes.
•    Ensure timely dispatch from the Distribution Center (DC). Facilitate cross-functional and 3PL communication regarding shipping schedules and forecasts to 
•    Track in-transit shipments and provide special tracking for hard launches to ensure On-Time-In-Full (OTIF) delivery; 
•    Ensure customer satisfaction including but not limited to collecting customer feedback on arrival and handover (e.g., GIT and SWC tracking).
•    Handle exceptions and arrange special transportation needs, such as trade meeting sample deliveries and IT equipment shipments for new retail store openings.
•    Ensure Regulation Promote safety awareness among 3PL teams and conduct random audits to assess safety performance.
•    Provide onsite cost reports to support transportation cost analysis by ensure data accuracy and timely input in TMS and other reports needed.
•    Collaborate with the DC teams to identify and implement LEAN savings opportunities.

Key Relationships: 

•    Internal: DC Planning, DC Ops, Order Book Fulfillment, Marketing, Retail, IT, Finance, internal customers
•    External: 3rd party Logistics Service Providers, external customer’s logistics and warehouse

Knowledge, Skills and Abilities: 

•    Demonstrated understanding of processes and systems of domestic China transportation, at a large scale across all geographic areas.
•    Skills with an emphasis on communications, both externally and internally, across multiple functions
•    Self-motivated, open-minded and able to work independently and under pressure with minimal supervision
•    Strong customer-service orientation
•    Onsite labor management and crisis management

Requisite Education and Experience / Minimum Qualifications: 

•    Bachelor’s degree and above
•    5+ years of directly related experience in logistics (experience in site management in sportswear industry would be a plus)
•    3rd party Logistics management experience is preferred
•    Basic skills in English and Mandarin