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Intake Operations Rep I

  • Portland, USA
  • Full time
  • Competitive
  • 18th October 2024
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Full Description

About Fanatics Collect

Fanatics Collect is a technology company dedicated to revolutionizing the world of collectibles. Every single day our team of experienced product leaders, creative thinkers, and operators obsesses over how to create the ultimate collector experience with our two core products - Collect, the most trusted and dynamic collector focused marketplace, and Live, the most fun and entertaining live shopping experience in collecting.

We have the unique advantage of being backed by Fanatics - the world's largest sports merchandiser, with more than 900 global sports relationships, 90+ million reachable fans, and exclusive licensing deals with the MLB, NFL, and NBA among many others - but we're a small, nimble, ambitious team building products from the ground up.

If you're passionate about building world class products and share our love for sports fans and collectors, Fanatics Collect offers an exciting opportunity to be part of a dynamic team creating the future of collecting.

POSITION OVERVIEW

Fanatics Collect's continued growth has brought us a unique opportunity to join our team as an Intake Operations Representative (Asset Control

Representative). Reporting to the Manager of Asset Controls, the Asset Control Representative will be

responsible for the daily operations of all vault operations. They will work in a team environment to

accomplish team set goals by tracking, storing, and managing the assets we receive. This position is based in our Tigard, OR office. This position will be expected to work 4, 10 hour/day shifts or 5, 8 hour day shifts between Mon-Fri.

GENERAL RESPONSIBILITIES

  • Collaborate with internal teams to solve complex issues
  • Working in a team environment to fulfill daily deadlines
  • Continually striving to improve our day-to-day operations
  • Handle special projects and needs as they arise
  • Manage high value assets
  • Inventory management
  • Additional duties may be assigned with or without notice

POSITION RESPONSIBILITIES (Asset Control Representative):

  • Curate and archive items
  • Auction Image review process, includes: image review, pull items, re-image items, drag and drop new images
  • Re-sticker archival keys on items
  • Learn and execute Eye-Appeal process
  • Transfer items between locations when necessary
  • Attach videos to their Premier Auction listings
  • Ability to title vintage cards following Fanatics Collect titling format
  • Ability to title modern cards following Fanatics Collect titling format
  • Ability to title Pokmon/MTG/Yu-Gi-Oh/Other TCG following Fanatics Collect's titling format
  • Level 1 cross functional task(s) (imaging/RCI/Logistics)

POSITION RESPONSIBILITIES (Raw Card Ingestion):

  • Pre-Authentication Imaging
  • Pre-Authentication Video Shooting
  • Pre-Authentication Review
  • Post-Authentication finalization
  • Ability to title vintage cards following Fanatics Collect's titling format

POSITION RESPONSIBILITIES (Imaging):

  • Prepare items to be images (clean cards, de-bag, etc.)
  • Able to image standard sized cards on appropriate imaging station
  • Able to image Comic/Large items on appropriate imaging station
  • Re-imaging cards (including drag & drop)
  • Ability to crop, review, and upload/import standard sized card batches from manual station
  • Understanding of our camera settings, conducting lumen test, checking focus of camera. Coordinating with appropriate staff if settings are off.

QUALIFICATIONS:

  • Able to commit to 4x10 hour shifts or 5x8-hour shifts (start times 5AM-8AM)
  • Great organizational skills
  • Ability to be resilient and adaptable
  • Ability to multi-task
  • Excellent written and verbal skills
  • Excellent communication and problem-solving skills
  • Positive attitude focused on enhancing our positive work environment
  • Ability to work well independently and in a dynamic team environment, and interface well with many
  • individuals
  • Self-motivated and dependable
  • Understand the importance of learning new/changing software and tools
  • The ability to stand for prolonged periods of time
  • The possibility to adjust or move heavy objects in any direction
  • Having to bend over and reaching overhead, at, or below shoulder level

BENEFITS

We offer generous benefits including, but not limited to: 401(k), 401(k) matching, dental insurance, vision insurance, employee assistance program, flexible schedule, health insurance, life insurance, paid time off. Our clients come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes our company stronger. If you share our passion, please do not hesitate

to apply. We are also happy to look into any ADA accommodation requests that may be needed.

Fanatics Collect is an equal opportunity employer. Must be able to pass relevant criminal background check if offered the job, however, we believe in second chance employment and encourage everyone to apply.

TEAM BIO

Responsible for all aspects of the vault ingestion process after mail is opened until the item is curated and stored in our vault. We handle the creation, prep, and launch of our Weekly & Premier Auctions and manage the Fixed Price Marketplace.

Ensure your Fanatics job offer is legitimate and don't fall victim to fraud. Fanatics never seeks payment from job applicants. Feel free to ask your recruiter for a phone call or other type of communication for interview, and ensure your communication is coming from a Fanatics email address.

Fanatics Collectibles is a leading licensor, producer, designer, and seller of physical and digital trading cards, sports memorabilia, and other digital assets for entertainment and sports properties globally, as well as a manufacturer of physical and digital trading cards. It has secured exclusive licensing arrangements with major national professional sports leagues, including the MLB, NFL and the NBA, and related players associations, to produce physical and digital trading cards and other collectibles.

Fanatics Collectibles also has partnerships with a number of individual international sports teams and leagues, as well as owners of other entertainment properties granting similar exclusive rights. Fanatics Collectibles recently announced Fanatics Live, expected to launch later in 2023, which will focus on transforming the digital shopping experience through personality-driven content and entertainment.

The organisation

Fanatics
  • Data & Technology
  • New York, USA
  • 2000+ employees
  • Website

Relentlessly Enhancing the Fan Experience

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