Analyst I Credit & Collections

SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine. Applying for a job at PUMA is easy. Simply click APPLY ONLINE and follow the steps to upload your application.

At PUMA, every application is reviewed by real people who are committed to fairness, transparency, and equal opportunity - no matter your background, identity, or experience. To ensure our process stays true to these values, no automated systems or AI tools are used to make hiring decisions. Every decision is made by real people -with real judgment and accountability. We may use functions supported by Artificial Intelligence (AI) to carry out isolated organizational steps, such as scheduling interviews. These functions have no influence on decisions in the application process. We believe in creating spaces where everyone is welcome, celebrated, and empowered to contribute authentically. Because at PUMA, whoever wants to play, can play.

Your mission

• Manage an assigned portfolio accounts based on experience and skill. This includes collection calls, account adjustments, customer deductions, small balance write-offs, customer reconciliations and processing customer refunds
• Review daily credit holds through review of customer history, industry credit reports, and financials to ensure timely release of orders
• Run and analyze weekly aging, deduction and top account past due reports
• Resolve customer disputes
• Determine accounts to be turned over to collection agency or attorney for further collection activity
• Negotiate payment plans and credit limits
• Investigate the credit worthiness of new & existing customers by using financial statements, credit reports and credit history.
• Establish and maintain effective and cooperative work relationships with other collectors, sales and customer service

Your talent

• Years of Experience – 1-2
• Basic knowledge with Microsoft Office applications including Excel, Word, and Outlook
• Basic understanding of Jesta, SAP and High Radius
• Negotiation and problem-solving skills
• Basic understanding of Billing, AR, and Credit and Collections procedures
• Proactive, problem-solving approach to find positive business solutions
• Self-motivated, positive team player with ability to interact with individuals at all levels
• Ability to work independently, prioritize workload and manage multiple priorities
• Ability to handle confidential financial information appropriately
• Strong attention to detail, goal oriented, analytical

The hiring range base pay for this position is $42,800-$63,000 + Bonus + Benefits

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Pay may vary depending on job-related knowledge, skills, and experience.

Our principles

PUMA provides equal opportunities for all job applicants, regardless of race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, or disability. Equality for all is one of the core principles at PUMA and we do not tolerate any form of harassment or discrimination.

PUMA is a global sports brand creating footwear, apparel, and accessories that inspire athletes and everyday movers. The PUMA Group owns PUMA, Cobra Golf, and stichd, operates in 120+ countries, and has around 21,000 employees worldwide.