Accounts Receivable Specialist

Under general supervision of the Manager - AR, performs a variety of tasks relating to collection of past due accounts receivable, processing credit applications for credit approval of orders, and posting of customer payments/adjustments to AR.

Essential Job Functions

• Processes orders which involve credit checking customers.
• Communicates credit limits and terms of sale with customers (internal and external).
• Assists customers with questions concerning their accounts and provides customers with documentation when necessary.
• Research disputes and notifies customer service for claim processing.
• Notifies customers of production and shipping holds, follows hold procedures.
• Works cooperatively with internal sales management to accurately maintain accounts.
• Extensive communication with customers regarding past due accounts, which can involve negotiating payment plans.
• Maintains adequate documentation of all collection efforts.
• Codes accounts and maintains documentation of Resale/Exemption Certificates.
• Performs investigative activities when phone numbers are disconnected/mail returned and maintains account accuracy.
• Determines when in-house collection efforts have been exhausted and Collection Agency involvement is necessary.
• Posts customer payments and adjustments.
• Scans documents into imaging software.
• Strives to foster a positive working environment with co-workers.

Education

• High School education, or its equivalent, with courses in business and accounting, plus 2 years of advanced education or related business experience.

Knowledge

• Software knowledge of Microsoft Office: Outlook, Excel, and Word; and ability to learn other programs.

Fanatics Commerce has a broad range of online, sports venue, and vertical apparel partnerships worldwide, including comprehensive partnerships with leading leagues, teams, colleges, and sports organizations across the world—including the NFL, NBA, MLB, NHL, MLS, Formula 1, and Australian Football League (AFL); the Dallas Cowboys, Golden State Warriors, Paris Saint-Germain, Manchester United, Chelsea FC, and Tokyo Giants; the University of Notre Dame, University of Alabama, and University of Texas; the International Olympic Committee (IOC), England Rugby, and the Union of European Football Associations (UEFA).