Account Manager - Retail

Role Summary

Fanatics Collectibles is looking for an Account Manager, Retail to help maintain, grow and modernize our sales process to drive our business goals and improve the consumer experience. The Account Manager, Retail will report to the Director, Retail Sales and will simultaneously own and/or engage with several high-impact initiatives. This role can expect to 1) own the stewardship of existing and new retail accounts, 2) identify, qualify and on board new accounts  3) be intimately involved in product operations to ensure accuracy, on-time fulfillment, and a positive customer experience. The ideal candidate is an excellent problem solver, communicator & operationally focused individual. Candidates with a passion for sports, culture, & entertainment will likely find themselves a strong cultural fit. We are open to remote candidates for this role, though some travel will be required.

Responsibilities:

• Support larger strategic initiatives to drive increased Retail sales by identifying, qualifying, on boarding and growing new accounts through a consultative sales approach.
• Maintain and grow existing relationships with accounts to further generate sales, optimize customer experience, and track business results
• Build expertise in Fanatics Collectables retail products and be up to date on market trends and competitive dynamics impacting the industry
• Manage multiple logistics tools (ordering, product release calendars, product sell sheets, account lists) to ensure accurate and timely execution of key programs
• Collate & summarize business reports and create presentations to effectively communicate with a variety of audiences (peers, senior leaders and/or accounts) on high priority initiatives and programs
• Collaborate with other business managers to scope projects, creatively solve problems, set attainable goals, and track / measure KPIs
• Create compelling sales presentations and influence buying decisions.
• Effectively guide new and existing accounts through best merchandising practices

Ideal Candidate: 

• 5-7+ years of work experience, with 4-5+ years of experience in related sales positions
• Consumer products & national account sales experience preferred
• Demonstrated track record of exceeding goals in a consultative sales capacity
• Knowledge of trading card environment, including direct sales and distributor environment is a significant advantage
• Strong organizational skills and a demonstrated ability to overcome objections and close new business
• Must be detail oriented, highly organized, and maintain both a sense of urgency & good attitude in day-to-day operations and workflows 
• Demonstrated ability to build accounts from initial introduction through expanded planogram placement with ability to negotiate and influence buying decisions.
• Strong interpersonal and communication skills (written/oral) with proven ability to succeed in a team environment and work collaboratively with all internal stakeholders
• Strong computer skills in Word, Excel, and PowerPoint essential; Access and Oracle ERP experience desirable
   

The salary range for this position is $100,000-$120,000, which represents base pay only and does not include short-term or long-term incentive compensation. When determining base pay, as part of a final compensation package, we consider several factors such as location, experience, qualifications, and training.

Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally. 

Fanatics Collectibles is a new model and vision for the hobby, fundamentally changing the experience for current and future collectors, leagues, and players across many U.S. and international professional and college sports. The organization has long-term, exclusive rights to design, manufacture and distribute trading cards for several sports and entertainment properties, including MLB, MLBPA, the Premier League, MLS, UFC, Formula 1 as well as Disney, Marvel, Pixar, and Star Wars, among others. In January 2022, Fanatics Collectibles announced the acquisition of Topps, establishing the preeminent licensed trading card brand as the cornerstone of Fanatics’ trading cards and collectibles business, and jumpstarted its MLB and MLBPA rights to design, manufacture and distribute trading cards