Account Manager, Experiential

THE·TEAM operates at the epicenter of sports, music and entertainment, serving talent, brands and properties on a global scale. Our brands and properties division works with iconic brands and rights holders, supporting business growth through all marketing disciplines. We're a trusted partner to every major league, team and venue, building meaningful connections between brands, properties and fans.

OVERVIEW
Due to growth within a key client’s global partnership portfolio, THE.TEAM is seeking a dynamic and motivated Account Manager to support the planning and execution of a global sports brand partnership.
The Account Manager will help deliver high-profile NFL International activations for Amex, supporting live events and brand presence across multiple international markets to create best-in-class fan experiences.
This role requires strong client service and project management experience, excellent communication and problem-solving skills, and a proven track record managing clients and projects within the live experience space.
You will be responsible for supporting the planning and delivery of year one of a
multi-year brand partnership, leading key milestone projects throughout the year
while providing ongoing support to senior account and client leads.
Working closely with partnership, strategy, creative, production, and content teams, you will support budget management and delivery processes, with a primary focus on client management—maintaining clear, concise communication, keeping clients informed throughout, and proactively managing expectations.
WHAT YOU'LL BE DOING:
Project Management

• Assists in the day-to-day management of global activation vertical, under the supervision of the Sr Account Director

• Clearly communicate client needs to all internal teams/departments and manage progress/ output

• Update regularly on account/project status highlighting key points

• Develop and manage project timing plans

• Lead presentations of work, project updates, budget etc. where necessary both in written format (PPT/decks etc.) and in face to face presentations

• Ensure projects are delivered to brief, SOW, budget, deadline and KPI's

• Trouble shoot and problem solve

Client Management

• Day to day client contact working to deliver global activation planning and delivery

• Set up and lead client meetings ensuring agendas and minutes are circulated

• Lead client communications including all documentation (status report updates, meeting contact reports, meeting agendas etc).

• Instil confidence regarding all aspects of delivery of the project in the eyes of the client

Budget & Commercial Support

• Support budget tracking and reconciliation across assigned workstreams

• Contribute to the development of budget components for larger projects

• Maintain awareness of project scope and support the team in identifying efficiencies

Team Collaboration & Stakeholder Coordination

• Work collaboratively across internal teams, contributing to a positive and supportive working environment

• Assist senior team members with project delivery, taking ownership of defined tasks and smaller workstreams

• Act as a reliable point of contact for day-to-day communications with external stakeholders

WHAT YOU NEED:

Core Competencies & Behaviours

• Clear, concise and confident communicator, able to convey basic and tactical information in both written and verbal formats

• Strong attention to detail, consistently delivering accurate, error-free work

• Comfortable contributing ideas and perspectives in team environments and junior client interactions

• Proactive and eager to learn, seeking guidance and using existing resources to build knowledge and improve output

• Able to manage smaller projects and tasks independently, while effectively prioritising workload

• Demonstrates a collaborative, team-first attitude and willingness to support colleagues across all levels

• Responsive and reliable, with a strong commitment to meeting deadlines and supporting client needs

• Builds strong working relationships with team members and partners

• Maintains professionalism and a positive attitude in fast-paced and high- pressure environments

• Ability to think creatively whilst taking into account client objectives and budget parameters..

Requirements

• At least 3 years associated industry experience with agency background

• High-level proficiency with Microsoft Office applications, with advanced skills in PowerPoint. This is a fundamental and the role holder must be able to build and present solutions on PPT to clients that tell a clear narrative and story

• Significant brand building experience either in-house or agency

• Experience and interest in NFL and/or Sports and entertainment industries

• Expert knowledge of project management fundamentals

• Exposure to budget tracking and financial processes, with the ability to support larger budget builds

• Proven account management skills required in order to create, maintain and enhance client relationships

• Happy to travel internationally at key points across the calendar year to deliver international events

THE·TEAM does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.